Parts Return Policy

Standard Items

• All items to be returned must be preapproved.
• All items must be new, and in saleable condition.
• Must include the invoice number on which they were purchased.
• Must include the Return Authorization Number on the package or packing slip.
• The items must be normally stocked by us at the time of return (not time of sale).
• Freight charges must be prepaid.
• There is no restocking fee or offsetting order required.
• These requirements are superseded by the Special Order/Special Made Items policy.

Emergency Order Items

• Items ordered by part number or description, in error, and pulled from our stock are returnable.
• Freight must be prepaid.
• Must include the invoice number on which they were purchased.
• 20% restocking fee will be charged.

Special Order/Special Made Items

• Items that are special ordered or special made for you are not returnable.
• Exception: If the item is stocked by us, you may return it under the Standard Items return policy.

Items Shipped in Error

• Items shipped in error by us are returnable.
• Item may be shipped freight collect.
• No restocking fees or offsetting orders are required.

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